Zonara works alongside Housecall Pro.
Housecall Pro stays the system of record. Zonara answers the phone around the clock, books and reschedules the work, and writes every booking back so it shows up in Housecall Pro like any other job.
Nothing gets ripped out.
Your team keeps working where it already works. Zonara answers what the office can’t get to and writes the result back.
No retyping between the phone and the schedule
Zonara creates the customer if the caller is new, attaches their details, and creates the job — so what your dispatcher sees is a normal Housecall Pro job, not a note to transcribe later.
Recovery works off jobs, estimates, and invoices
Because Zonara reads your real records, missed-call follow-up, no-show rebooking, and unsold-estimate chase all run against what is actually open — and stop the moment the work is won.
Changes your team makes flow back
Every sync picks up schedule changes made in Housecall Pro, so Zonara’s confirmations and reminders reflect the current plan rather than the one from this morning.
What Zonara reads and writes.
This list is exhaustive. Zonara asks for the access its shipped features actually use, and nothing beyond it.
Reads from Housecall Pro
- Customers — name, phone, email, service address
- Jobs — schedule, status, assigned tech, value, job type
- Estimates
- Invoices
Writes back to Housecall Pro
- Create a customer when an unknown caller books
- Create a job
- Reschedule a job
- Cancel a job with a reason
Zonara runs an incremental sync every 15 minutes using the vendor’s own "modified since" cursor. Where a push webhook is available it acts purely as a doorbell: it tells Zonara to re-poll, and its payload is never trusted as data.
Not read: Payroll, pricebook cost data, employee compensation, and accounting ledgers are never read.
A write that fails goes to a durable retry queue rather than being dropped, and if it keeps failing it is escalated to a person instead of retrying forever. A problem writing to Housecall Pro never voids the customer’s booking — Zonara keeps its own record of every contact and appointment, so no integration is a single point of failure. Read the security detail →
Connect with an API key generated inside your own account.
Today Zonara connects to Housecall Pro with an account-level API key that your admin generates — available on Housecall Pro’s MAX plan. A one-click authorization flow is in development; the read and write list above does not change when it lands.
- 1A Housecall Pro admin generates an API key from the app store inside your account.
- 2The key goes into your Zonara location settings, where it is stored server-side and never exposed to a browser.
- 3Zonara verifies the connection, then begins its 15-minute incremental sync.
Zonara is a layer on top, not a replacement underneath.
Your phone number stays where it is — calls forward, they are never ported. Your team keeps working in Housecall Pro. Every job Zonara books appears there like any other job, so the schedule your dispatcher trusts is still the schedule that runs the day.
Credentials are stored server-side per location, never exposed to a browser and never written to a log. You can revoke Zonara’s access from inside Housecall Pro at any time.
Keep Housecall Pro. Add the front office.
No migration, no porting, no replatforming. Zonara augments the system you already run.